belldirect settlement date???

There is something dodgy going on at Belldirect.

When I first started using Belldirect I use to sell my shares and it would take 3 days to settle and I would have the money in my cash account.

Then they changed it to 5 days which I only found out by looking through their help.

Now I sold my shares on Friday last week and the shares still have not settled (i.e. 6 days). And now I look under the help "Trading and Settlement" and there is:

"If I sell my shares, when can I withdraw the funds from my Cash Account?

Sale proceeds must have settled before they can be made available for any purposes other than trading. "

Which does not tell me anything on how ong it will take.

Can anyone help?