blowing their own horn, page-12

The thing is, they have a huge monopoly, but why can't they make it all turn into consistent year on year profit growth? Their book value is heading in the wrong direction too?

Personally, I have had a lot to do with them in the last 2 years because I returned from overseas to set up 2 businesses, a temporary house, and then a permanent house. That involved several internet connections, phone connections, and mobile connections, but I had problems with almost every service connection.

Once things are set up, everything works great, but it was a huge shite fight to get it all started. Why can't they get it right? The stuff that they get wrong seems so simple.

I feel that they are going to wreck the time that they have as a monopoly and before too long the ACCC will support another business to compete at the same level. Just like they are promoting with the oil companies at the moment.