BOQ are actually a bunch of incompetents and thieves. I have banked with them for over twenty years now, and in recent years they have gone downhill rapidly. I think the rot set in when Gail Kelly became manager. She tried to make it a little Westpac. Something it never had been, never was, and never will be. She got into all those fraudulent investment schemes (scams?) that The Bestpac Wanking Corporation hatched up.
Do you realize that if Bestpac was fined the max for every fraud it perpetrated, it would owe AUD$1.2 trillion, and would cease to exist. BOQ in recent years has added total incompetence to their dishonesty. They charge like wounded bulls for every service. Their counter staff know bugger all, and never do what you ask them to do, and make it plain that they don't give a stuff anyhow. I can backup my statements with transcripts of my dealings with them.
They are soon to lose a customer, and maybe an investor. I may as well bank with ING. They offer no service, but don't pretend to. They also don't charge ridiculous fees for every damn thing. At the moment with BOQ I have an IBD account for my ready cash. BOQ's monthly fee on that ACCOUNT IS 20% OF THE INTEREST EARNED. Even my trading account with my Broker's bank, pays better interest, and no fees.
It is possible tolovehate a bank....Marum Katze.
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