Miike, all Customers shareholders will like service fees introduced asap. Yet all the facts suggest introduction in the later half of 2008.
To summarise the following information that I have read, the ABA has proposed the introduction of direct charging in late 2008; the RBA expects introduction no later than October 2008. I’d be pleasantly surprised if Customers begins directly charging its ATM users before June 2008. Would like to see it, I don’t think its going to happen.
• From The Age: “ABA chief executive David Bell said the banks & the board had yet to agree on when the new system should begin. The board has proposed a starting date of October 1, 2008, but the banks argue the RBA should first invest in a consumer education campaign.” See: http://www.theage.com.au/news/national/hidden-atm-fees-to-be-outlawed/2007/08/31/1188067368020.html
• Letter from the ABA to the RBA: “You have requested a starting date for the ATM reform proposal to be implemented. We take this to mean a starting date for the commencement of ATM surcharging. We see the end of calendar year 2008 as an obvious commencement date. This should be sufficient time to introduce the framework, for banks to undertake system changes and customers notified of the new arrangements.”
Additionally, APCA (with ASIC) must develop dispute resolution & disclosure regimes before any surcharging can commence.
See: http://www.rba.gov.au/PaymentsSystem/Reforms/ATM/IndustryProposalsATMSystem/aba_290807_1.pdf
• RBA response to timing: “As to timing, the Board recognises that the proposed reforms represent a significant change to the ATM system in Australia, and that financial institutions need adequate time to change systems and communicate with their customers. The ABA has suggested a starting date for direct charging of the end of 2008, while others have suggested that the reforms could be implemented more quickly. On balance, the Board is of the view that 12 months should be enough time for the relevant framework to be in place and therefore expects that the new regime would commence no later than 1 October 2008.” See: http://www.rba.gov.au/MediaReleases/2007/mr_07_13.html
If Customers has announced an earlier date to introduction than the RBA or ABA, I would sooner believe the company than the ABA, so please provide details on where this has been stated by the company.
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