TPG have for years been in the process of becoming the stingiest telco out there. All staff are overseas in low paid call centres and in a few years time their service is likely to rise from the current useless state if you have a genuine problem created by the staff to a state of almost usefulness as they gradually train the now untrained staff.
The cost base of this telco will eventually win imo. How big are the competition in Singapore anyway? Is Optus owner that big or will TPG combined with iinet become a bigger entity than the competitors in the singapore market?
What I'm saying is TPG could become the bigger fish and we know what big fish can do if they slash cost to low as possible eg. Amazon.
I have done a lot of research on mobile phone plans if you have any questions. Our aussie market is in a state of deflation, this will bottom out and start to rise over time imo.
