Yeah but how significant would this be on margins?
I also think it would be a big risk to phase out client service staff in favour of AI bots. I for one when calling my bank or any service provider loathe speaking to a bot. 'Please listen to these options, press 1 for this, press 2 for what.
Are CBA really going to take personalized customer service out of their business model?
CBA TA update, page-1522
-
- There are more pages in this discussion • 1 more message in this thread...
You’re viewing a single post only. To view the entire thread just sign in or Join Now (FREE)
Add CBA (ASX) to my watchlist
 (20min delay)
|
|||||
|
Last
$132.74 |
Change
-1.870(1.39%) |
Mkt cap ! $222.1B | |||
| Open | High | Low | Value | Volume |
| $133.10 | $133.50 | $132.52 | $200.1M | 1.502M |
Buyers (Bids)
| No. | Vol. | Price($) |
|---|---|---|
| 1 | 8 | $132.72 |
Sellers (Offers)
| Price($) | Vol. | No. |
|---|---|---|
| $132.83 | 771 | 1 |
View Market Depth
| Last trade - 16.10pm 04/10/2024 (20 minute delay) ? |
| CBA (ASX) Chart |