Yeah but how significant would this be on margins?
I also think it would be a big risk to phase out client service staff in favour of AI bots. I for one when calling my bank or any service provider loathe speaking to a bot. 'Please listen to these options, press 1 for this, press 2 for what.
Are CBA really going to take personalized customer service out of their business model?
Yeah but how significant would this be on margins? I also think...
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Last
$132.74 |
Change
-1.870(1.39%) |
Mkt cap ! $222.1B | |||
| Open | High | Low | Value | Volume |
| $133.10 | $133.50 | $132.52 | $200.1M | 1.502M |
Buyers (Bids)
| No. | Vol. | Price($) |
|---|---|---|
| 1 | 8 | $132.72 |
Sellers (Offers)
| Price($) | Vol. | No. |
|---|---|---|
| $132.83 | 771 | 1 |
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| Last trade - 16.10pm 04/10/2024 (20 minute delay) ? |
| CBA (ASX) Chart |