CHESS Holdings, page-37

Medibank will not disclose the SRN over the phone as they only trust 'snail mail' due to 'security sensitivity' issues. In this day and age this is a ridiculous excuse but they are adamant about this issue. As I mentioned in my earlier post this is going to disadvantage a select number of retail clients even further as I believe it may be another week to 10 days before I receive the paperwork and can actually then call them or fill in the necessary forms etc. I believe ALL MPL shares should be in a trading halt until they sort this 'discriminatory mess' out once and for all, but that is very unlikely of course? If we are forced into a losing position by not being able to protect our investment with 'stop losses' etc we should have a very legitimate legal position to recover from in my opinion. I've registered this with MB and I believe they have other MPL retail investors doing likewise. Sorry this is not good news for you.