I've got the same problem with my DirectShares account, which is...

I've got the same problem with my DirectShares account, which is a white label service provided by Etrade. Emailed them yesterday morning and got a message yesterday afternoon saying there was technical issues with the platform, they are aware of the issue and are working to address the problem. Nothing has been done, still showing as CKK in my portfolio. Useless.

Luckily I'm not trading LWP, just bought to hold, otherwise I would be really annoyed. Still, if nothing is done before open tomorrow I'll probably give them a blast.