Hi,
Its my second whinge about comsec.
I don't use comsec anymore expect for my mother, as she only trades 10 times a year.
Sold shares, on contract note says settlement date is 11/4, hence funds should be in my comsec cash account last night.
Called customer service, they say i'm wrong funds are available tonight(12/4), as settlement happens the day after. I stated this has never happened before as all monies are available at that night and he just lied saying its always the case and said there was publc holidays etc.
Anyone else have to deal with customer service people who don't know what they talk about and just lie to get you to hang up?
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- comsec errors and they don't care!
comsec errors and they don't care!
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