I am unsure what we were supposed to get from that link. The facts are, AFCA was created by Treasury, but it is not a Government agency, it is a mandated monopoly ombudman-style organisation with wide powers - too wide in the opinion of CCP's top management - see https://treasury.gov.au/sites/default/files/2019-03/Credit-Corp.pdf
That some people out of the tens of thousands who have dealings with CCP lodge a complaint with AFCA should surprise nobody. In 2018, the above link I provided stated that CCP had 160,000 accounts under agreed repayment plans in its core PDL business, so with the Loan Book added to that, I imagine CCP would have accounts with closer to 200,000 people. To report such a complaint as an "investigation" is misleading. It is like me claiming to eat sand, because have swallowed a few grains of it in my life.
You mentioned that CCP extorted AFCA, which means CCP obtained something from AFCA by force, threats, or other unfair means. What did CCP obtain, and by what means?
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