Crypto Trading 2017, page-1560

  1. 673 Posts.
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    Apologies for the rookie post but hoping someone can help me out if they've had similar issues before (the support teams for these crypto sites are absolutely horrid - 3 weeks to respond seriously..).

    I had 2 withdrawals from btcmarkets recently with the screenshot below. One of them went through to my personal wallet fine (28 Aug) and when i click on the 'details' i see the block confirmations etc and its all good. The other one (30 Aug) sent to the identical address never came through to my personal wallet. When i click 'details' for this one i get a message saying "sorry we are unable to locate the transaction entry".  

    Screen Shot 2017-09-11 at 9.29.26 pm.png

    Anyone had this before? Making me really skeptical about the whole thing but I guess being a rookie i'm probably in the wrong here...

    Appreciate any help.
 
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