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thealchemist80

1,267 Posts.

11/09/17

21:47

Post #: 27141363
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Originally posted by chipshuffler ↑

Apologies for the rookie post but hoping someone can help me out if they've had similar issues before (the support teams for these crypto sites are absolutely horrid - 3 weeks to respond seriously..).

I had 2 withdrawals from btcmarkets recently with the screenshot below. One of them went through to my personal wallet fine (28 Aug) and when i click on the 'details' i see the block confirmations etc and its all good. The other one (30 Aug) sent to the identical address never came through to my personal wallet. When i click 'details' for this one i get a message saying "sorry we are unable to locate the transaction entry".

View attachment 725313

Anyone had this before? Making me really skeptical about the whole thing but I guess being a rookie i'm probably in the wrong here...

Appreciate any help.

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Sounds like a problem on btc markets end if it won't show up on the blockchain as a transaction.

Have you tried sending a support ticket to the exchange?
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