TLS 1.04% $3.89 telstra group limited

Went online to upgrade my current Bigpond and phone plan and got...

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    Went online to upgrade my current Bigpond and phone plan and got this automated response:

    "We are now processing your application. One of our consultants will contact you by phone or email as soon as possible with regards to your order, however this may take up to 3 weeks due to current demand. We appreciate your patience."

    3 weeks to simply upgrade an existing account??
 
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