Caomei, thx for that. Have you got a link to the media release, cheers.
Also, I took this from AUVANDA.COM who are the courier referred to in the AFR article yesterday:
对此，我司负责人员已回复相关媒体问题。我司致力于用服务成就每一位客户，我们服务对象为每一位有需求的客户，并不存在拒绝揽收的情况。在我司每一个仓库及揽收点，我们的每一位包装小哥，取件小哥或是分拣员，无论工作到多晚，无论工作了多久，都会尽最大能力满足客户的需求。
在此，对此前的“暂停揽收奶粉类快件”通知未向广大客户详尽解释而带来的不便，我司表示诚挚歉意并在此做出详细解释。
我司于5.18暂停揽收奶粉类快件，原因为：
口岸系统切换预期2016.6.5完成，在此期间相关清关流程将受影响，造成货物留置。为此，暂停收件发件可避免货物积仓带来的一些后果。
口岸系统切换完成前，个物完税（尤其奶粉类产品）还未确认，为避免广大客户在未知的前提下被通知缴税，故做此安排，进行价位的重新调整。
4.8新政前后，多件保健品及奶粉快件产生税费需客户缴纳，为保证货物通关便利，4月的巨额税费皆由我司承担，为避免此类情况再次发生，故提早通知客户暂停收货。
我司相关部门已安排相关工作，争取在2016.6.5之前第一时间通知每一位客户奶粉类收派服务恢复后的价格。
感谢每一位的支持。
I put this through Bing translator and came out with this:
In this regard, issues related to media back as division officer. Our commitment to service each customer we serve every customer in need, refused to embrace your situation does not exist. Grasp the point in our every warehouse and we each pack of brother, take small or sorter, no matter how late, no matter how long, the best of its ability to meet customer demand.
Here, on the "suspend the range Rover received milk class express" notification is not explained and brought inconvenience to our customers, our sincere apology and detailed explanation here.
Our suspended at 5.18 lanshou milk shipment, because:
Switch port system expected to be completed in 2016.6.5 during the clearance process will be affected, resulting in lien of the goods. To this end, the pause incoming mail senders can avoid plot positions some of the consequences.
Port system switch prior to the completion of Customs (especially milk products) have not confirmed, in order to avoid our customers be notified under the premise of unknown tax, so do this, price adjustment.
4.8 a new deal before and after, many supplements and milk powder shipment taxes require customers to pay, in order to ensure the facilitation of customs clearance of goods, April's massive taxes were borne by the Division, in order to avoid such situations happening again, so earlier notice suspend receipt.
Our Department has arranged work towards by 2016.6.5 let every customer the price of milk powder after recovery of such collection and delivery service.
Thanks to everyone's support.
From what I can determine, Vanda Express seem to be saying that this is a short term issue because they wore a heap of taxes for their clients in April but things will be normalised soon ?
BAL Price at posting:
$10.75 Sentiment: Buy Disclosure: Held
