Exactly, the airlines returned the money to WEB the question is why are they not returning the money to customers. They are playing balance sheet shenanigans!
Yes I read 1 customer there who chased WEB for 4 months before getting their money... Getting a refund is the exception and not the norm and certainly does not mean that they are not playing balance sheet "wack a mole" plug the hole.
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(20min delay)