Got trades on BTC and IPB. Holding some IPB cos everytime I sell the buggers, I end up giving too much away. Grabbed some HTAs as well.
Rang up the mob that I ordered a case of wine through last weekend to find out where my order was. They told me that because one of the varieties I wanted wasn't available, they held off on sending it - hmmmm? Went further up the command chain and ended up with a sizeable voucher and a guarantee that my next order would be despatched more promptly. Could have driven to and from and browsed through the bottle shop during the time I was on the phone.
