Quick update my eBay order had an issue today, the staff are in...

Quick update my eBay order had an issue today, the staff are in the process of fixing the issue with eBay. (One bottle was out of stock and eBay made them cancel the whole order, you can't remove one bottle apparently).

My order has been cancelled and refunded but there is still an issue with my refund amount.

Had a quick phone call with a staff member from WineDepot this arvo, she explained this is the first time they've experienced this type of issue.

On a positive I asked how the orders are going and she said they are quite busy.

& I'm glad the issue happened with a shareholder, although the staff were very professional, it's probably not the best customer experience for a customer. DW8 do seem keen to rectify the issue, with eBay & I have full confidence they will.