email question i need help please

  1. 17,906 Posts.
    I started up a new email address,changed Internet providers.
    I can send emails no problem but when someone replies to me it doesn't come back.Its driving me nuts.
    Must be a simple answer,something to do with settings i think.
    Tried the companies teck support but he couldn't fix it(after waiting for 30 mins)
 
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