email response from bill, page-8

very good, erudite post kooka

i can't emphasise enough the need to call management if you have any concerns

the bigger players will constantly be in touch and because of that, they would be able to glean a better understanding of timelines for results etc - with that in mind, they also know that patience will give them more chances at a cheaper price, whilst the uninformed, impatient will give in to a lowering SP