i am being honest with it all, all i did was copy and past the email, it is when u asked i realised it was not signed off on.
very strange but it could only be a couple of peopl who could have done it.
i am not holding back info on this email all i am doing is trying to find out what ever i can.
i just got feed up with ringing them up and not spending much time with my questions.
If u want a name perhaps i can email them back?
cheers