Two months since my initial email, and STILL no reply to my initial email questions.
Two and a half weeks later, and still no reply to my 2nd email.
@CGBrep, I suggest you don't invite people to get in touch with the company directly via email, if there are no plans to answer peoples legitimate questions.
I've also provided links to my two posts containing the emails for your reference below:
https://hotcopper.com.au/threads/email-to-sholom.4934077/page-23?post_id=40835812
https://hotcopper.com.au/threads/email-to-sholom.4934077/?post_id=40202746