I got my old lady to give them a call yesterday. Below is their response. At least for anyone in the UK (like myself) they offer a Toll Free number -
"IT Department are aware and are working on the problem and doing their best to rectify it ASAP. Should you wish to place a trade or another query then call them on
Toll free number for you to ring them from the UK is 0800 328 6663 from 8am to 8pm. KEEP this number handy for future reference.
Friday they close at 4pm and Monday is a public holiday."
