LOL. Etrade are legends. I also received one free trade in...

LOL. Etrade are legends.

I also received one free trade in compensation for the recent outage, after I lodged a complaint.

I wrote back and advised I regard at least 10 trades appropriate compensation.

I received the following reply:

Dear V,

Thank you for your email.

I appreciate that it was an inconvenient time which affected your trading. As a goodwill gesture, I will allocate a further four free trades to meet you halfway.

Kind regards,

LOL. UMC could employ this guy as their negotiator.