there had better be an apology on their website when we are...

there had better be an apology on their website when we are actually able to log in.

It's inexcuseable that there isn't even a message on their contact number - at the VERY LEAST they could organise that to let us know that they're working on it (all of their phone numbers are just engaged tone)

This is very unprofessional from a company of any size let alone a major broker - heads should roll in their IT management department - their web site upgrade has been a complete ballsup.