Share
10,373 Posts.
lightbulb Created with Sketch. 4
clock Created with Sketch.
29/12/15
15:56
Share
Originally posted by stardestr0yer
↑
Do not understand what you mean by hang up.. However I have left a message on ANZ's facebook querying who is senior enough that I can get in contact with to formally write to them about my disapproval with their site and lack of moving with the times. My issues are as follows:
- service has been down for up to a few hours during business days in the past few months
- there is still no iphone app
- some functions within the site has been done multiple times outside of business hours when I have been trying to conduct research. I have been in contact with the multiple times about this
- the tax tools can be extremely slow and they blame a 3rd party for this
- it can take ages to get stocks allocated (eg. Origin SPP shares). I had to ring and request for them to be added
- DRP shares are not automatically created in your views with the correct DRP price
If you can think of any other issues let me know.
Expand
Go to the ANZ home page and on the RHS, towards the bottom is a link for "complaints & compliments". You could try contacting them re your Etrade issues via this route.