the disclosure was the troubling bit - ie the clients believed they were paying their financial planner a fixed fee of $2000 (they also believed they had an smsf) - actual total costs were in excess of 15k
however, the matter of the actual 'wording' of the fees is:
"Other Management Costs are a combination of an estimate of costs charged by Investment Managers and the pro rata administration fees deducted from your account at the group level. These costs are not individually shown as Investment Managers typically deduct their costs directly from the unit price and administration fees are deducted from earnings from investments
suffice to say the client is now saving in excess of 10k per year
