General Comments, page-2344

I actually forgot why Oracle and NOR entered discussions in the first place... cos it's been 3 years.... jeez.... what have I done with the time? nothing... just fatter, balder and greyer... makes you think about all the great ways you can waste the next 3 years... maybe ill sink into the couch a little bit deeper.... get maybe 3 or 4 % more comfortable... let season 16 of Netflix/History Channels flagship Ancient Alien Astronaut's wash over me as time slowly disintegrates my life away....


From 2018:

"Norwood has been developing a strategic relationship with Oracle over recent quarters, resulting in deep engagement with Oracle’s cloud sales and FinTech Sales teams, predominantly in the US and UK. Late last year, Norwood participated in a competitive screening exercise, run by Oracle’s North East US FinTech sales team, where up to 16 companies where invited to pitch their offers. Norwood was selected as one of the participants
who were invited to enter into deeper “onboarding” activities with this sales organisation so that integrated offers could be presented to Oracle’s client base.

Norwood is pleased to advise that it has successfully completed the “onboarding” phase with Oracle’s North East US FinTech Sales team. As part of this onboarding, the Company has also achieved a new, major integration milestone with Oracle, by publishing Norwood’s real-time mobile voice recording & transcription Application Programming Interface (API) in Oracle’s Open Banking “APIary”.

As part of this onboarding activity, Norwood has been working with a potential new partner (an established AI specialist, introduced to Norwood by Oracle), who has used Norwood’s new published APIs to acquire metadata, voice recording and transcripts of World App mobile conversations in real-time, returning a detailed sentiment analysis of each conversation, which Norwood’s Corona CRM platform then delivered back into Oracle’s SalesCloud CRM.

This “round-trip” real-time voice capture with associated sentiment analysis can be carried out live and in near real-time. Norwood considers this to be probably the world’s first example of mobile conversation capture coupled with real-time industrial strength sentiment analysis. This capability has now been demonstrated several times to key Oracle stakeholders in the US over the past two weeks and is currently planned to be submitted as part of a response to a recently issued Request for Proposal from a UK-based utility provider, specifically requesting mobile sentiment analysis.

Norwood has also been invited by Oracle to showcase this capability at the upcoming Oracle Open World 2018 event in San Francisco. Advanced sentiment analysis on mobile calls and messages is a highly significant and valuable capability. Chief Marketing Officers for example can derive real-time measures of customer satisfaction for interactions with field personnel to immediately identify and rectify any “hot-spots” of poor customer service within their field sales and service teams.

Norwood is now actively working with Oracle’s sales organisations on three continents and as noted above is seeing evidence that Norwood’s propositions are being bid into live sales opportunities by Oracle’s sales organisation"

That's NORspeak at its finest.....

Let's hope they can close something with VVM.... (insert: fingers crossed emoji)