Ahead of the ever-evolving technology industry, UNITH (ASX: UNT) develops Artificial Intelligence to create conversational Digital Humans, designed to offer a range of services in over sixty global languages.
With built-in customisation tools, users could edit the appearance, age, style, and personality of their new digital representative. In a space where bots are increasingly implemented as a mode of communication, UNITH offers a humanised alternative, introducing real-time Digital Humans for customer service, administration, sales, and marketing processes.
The company's mission is underpinned by its goal to grant businesses and individuals the ability to build a Digital Human of their own; a fresh, new way to express themselves, like never before!
The world-class team at UNITH brings together experience from the top of the US financial market and European technology market, offering contemporary digital solutions. CEO Idan Schmorak comments: "We're all about innovations that enrich human experiences and tackle real needs. Our AI solutions are designed to create meaningful value for everyone."
By 2024, 63% of retailers have begun utilising AI to improve customer interactions, with 40% dedicating teams and budgets to the technology and 82% of executives re-evaluating their customer experience strategies - in light of recent advancements.
As demand rises for digital solutions, UNITH has successfully trialled its technology within the European healthcare sector, where Digital Humans assist patients in preventative care and post-surgery aftercare. As one of the first to branch out and offer solutions in this underdeveloped market, UNITH's Digital Humans represents an exciting step for the technology industry.
UNITH technology combines speech and language recognition with real-time video synthesis machine learning models, through a conversational AI engine. Digital Humans engage users in meaningful conversations, responding to queries through precomputed data regarding any organisation.
To ensure the most appropriate brand voice is portrayed, this feature is another fully customisable element of the onboarding process. Businesses can input desired information for the Digital Human to utilise in its responses, through a close-based data system or alternatively, opt for an open-based version where Digital Humans are equipped with broader knowledge available online.
The system is used to guide customers to relevant content and enhance goal-oriented experiences between businesses and their desired audience; with the ability to integrate links, images, and calls to action into tailored replies.
Ethical business practices underpin the heart of the organisation's goals as UNITH details in its comprehensive ethics policy: "We prioritise the responsible use of digital technologies, focusing on human welfare and dignity. We aim to be transparent, protect data privacy, promote inclusivity, and foster innovation while avoiding harm to individuals and communities."
UNITH has received glowing support from investors and existing users of the system, garnering recognition within the Australian Stock Exchange (ASX). Today, the organisation continues to attract investment as it seeks to make ground-breaking impacts across various industries, from marketing and customer service to healthcare and banking.
As Artificial Intelligence maintains its position as one of the most complex technologies of modern-day, UNITH proceeds to advance businesses worldwide, through an approachable and user-friendly interface. The UNITH website highlights: "Our customers and partners are central to everything we do. We build trust, foster loyalty, and pave the way for sustainable success together."
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