I have summarised some parts below, most of which is not news to...

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    I have summarised some parts below, most of which is not news to current followers, but I also noted the redesign of the platform to be more developer friendly and the noted future use of agentic ai to have your agent perform tasks on your behalf.

    So for example I believe they see a future where people have a virtual assistant in the form of a conversational digital human and that avatar goes off and performs tasks on your behalf, say like creating a report or doing research. We also now know the top ten pharma use case, which is interesting as that gives more confirmation of the company involved, at least for me.

    Nevertheless visit the channel and give a like and subscribe as the interview looks like he has just started his channel.

    Use Cases for Digital Humans:

    • Brand Ambassadors/Sales/Customer Service: Digital humans can welcome visitors to websites, explain what the company does, answer common questions, and guide users to relevant information or sales processes.
    • Onboarding and Internal Communication: UNITH uses digital humans to onboard new employees, ensuring consistency in delivering information about company policies, employee handbooks, and tools. This also frees up time for human staff.
    • Role-Playing Training: Digital humans can be used for real-time, role-playing training for various professions, such as sales agents practicing handling objections or medical students interacting with a virtual patient. The goal is to deliver information in a more human way, fostering engagement.

    Future Plans and Growth:

    • UNITH recently rolled out multilingual digital humans with a global pharmaceutical client, focusing on informing and guiding people on medication use. The challenge in these deployments is aligning objectives and preparing compliance-approved training data.
    • UNITH is currently looking to hire for a data engineering role to optimize their data pipeline and better understand conversations happening with digital humans, as it provides a "window into their customers.
    • They are also looking for AI interns to help with training data sets and optimizing AI models.
    • They are looking at voice creation rather than voice selection through their vendor. In this case you would just specify the type of voice you want and it would be uniquely created. Creation of non-real digital humans is also being considered.

    With a lot of Uniths information you really have to read between the lines to get the full story, but if you have used the application at all, then you will realise the digital humans are more suited to some use cases than others and that is what Unith are seeing also.

 
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