giving up on MYR

i have been a customer all my life and was a shareholder for 20 years. Stuck by them through all the recent troubles and SP decline. 2 months ago a bought $60 of goods via online Myer Market. They charged the full amount, then cancelled a third of the order, and despite many phone call and email exchanges they won't process the refund. i have recently sold my shares at a great loss, and now seems even purchasing via them can come with a loss. i don't think DJs will want a merger with Myer given the state of its business operations. farewell Myer...