we, also, having travelled extensively, on business - in yesteryear - always dodged Qantas - found the cabin service loose, disinterested, and condescending - a sort of "get your own coffee" attitude!
Across many fields of service and hospitality, in Australia sadly, many of those employed are the last people suited to the job. Not only in airlines service.
They seem to think that actually being of service to people, sincerely, is somehow personally demeaning, makes them subservient.
How often have we pulled up at some lovely hotel - or motel - in Oz- over the years - and struck some grumpy chi-on shoulder crab, or disinterested proprietors, at the reception desk? We feeling like a nuisance. Just another statistic 0n their computer. And so we don't go back.
Asia has it all over us - as far as good service goes.
Very often the wrong people have somehow taken on a lovely property. But who wants to stay on - with poor service, and no smiles.
Thus it was for us, and Qantas. Several years back. We felt entirely taken for granted. Our last flight home from Singapore, with Qantas, was an absolute nightmare. Overnight. Cabin crew couldn't care less. Never so glad to get off a plane. They, living on their past good reputation.
I am sorry it's come to this too. But sadly, nothing lasts forever.
