HiIs anyone else from NZ having problems with starting up their...

Hi
Is anyone else from NZ having problems with starting up their CMC Marketmaker platform?

I phoned CMC's helpdesk and they said its a problem with my internet provider (Telstra)...and that I should contact them.

I tried Telstra's helpdesk but its after hours and the recording hung up on me, lol

I have a feeling if I do get through to them, they'll have no idea what I'm talking about!

the CMC helpdesk told me anyone from NZ couldnt connect...
so I'm just checking if its true.
If you can connect, what is your internet provider?