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23/02/21

14:08

Post #: 51248976
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Originally posted by thecurious1: ↑

Yup.

"“Clearly we need to change our regulatory focus to protect the people, not profits,” said Tom “Smitty” Smith, a now-retired former director of Public Citizen, an Austin-based consumer advocacy group who advocated for changes after in 2011 when Texas faced a similar energy crisis."

However, such foresight & expenditure goes against 'The American Way", doesn't it ?

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Once it was good business to look after the customer.
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