We've had a problem with our NBN connected digital TV. After various attempts at diagnosis we were told it is a Telstra Problem and Telstra said last week it would come yesterday (07/09) to fix. However if they determined the problem is not a Telstra problem, they will bill us for the visit.
Yesterday - a no show. no notice that they are not coming.
We sent a message saying we're disappointed.. Today Telstra say the someone rescheduled and didn't tell the person whose job it is to inform us.
I think often about investing in TLS. Surely it cant go lower I think. Then I have these experiences and I wonder how it stays in business.
TLS Price at posting:
$2.92 Sentiment: Hold Disclosure: Held
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