"You can't assume people use common sense"
Under no circumstances have I or any of my fellow employees been permitted to "use common sense", well not in the past 20 years or so, those are three forbidden words nowadays.
This has been drummed into us regularly, no common sense, you must do it by the book.
So we have to learn reams of company procedural guidelines word for word as soon as they're issued and must comply fully or else we risk dismissal.
Any common sense approach is banned and the mere suspicion of one using an individualistic method of carrying out one's tasks is see-ya-later time.
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