I am trading shares through the IG Market. I have accepted and successfully paid for an entitlement offer from RSG.
12 December 2022 was the first day that the ASX announced that the shares purchased could be traded, but IG had not yet allocated the shares to me, so I could not trade them.
I contacted customer service and was told that they are also waiting to receive entitlement from the custodian Citi Bank and told me to be patient.I got share after the market close on 13/12/2022. This makes me miss the best trading price.
Does anyone have the same problem as me and is it possible to claim from IG ?
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IG Markets delayed trading for RSG entitlement Offer purchased shares
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