Phoned AST as was suggested, got to talk to a Becky, would not...

Phoned AST as was suggested, got to talk to a Becky, would not send me an email to confirm contact of "Notice of Unclaimed Property" however she did say she would send my request to some other department. That was 9 days ago no reply as yet. Hopefully I will get some response prior to February 12th after they extended the response time
Utilized the link yogee put up, I filled in the registration form as requested with company # A/C # to obtain a pin #. No luck there this account already has a pin #, went round in circles after that reckon I am going to have to give them another call.
It really has me beat why this request is proving to be a real pain in the Rectum