Certainly no question that where a financial services firm can...

Certainly no question that where a financial services firm can reduce costs, they will. Outsourcing, offshoring, all in the mix. As many already do and some have done for many years. The big challenge here I see is that IAM are one of many players and not yet a particularly large one. They tried already in Real Estate transaction outsourcing, this presumably didn't work so instead they pivoted to Financial Planning, now they are heading to full accounting services. From niche, to niche, to standard service offerings.


I think the uber comparison is a bit of a stretch, in the sense that IAM have a fixed pool (albeit one that they add to and remove from) of offshore staff that are managed - its not some kind of 'sharing' connection tool where people can drop in, process an SOA then head off to their day job.

There is lots to like about the IAM idea, and lots of things they will need to execute and deliver - to grow into its MC.