ABB 0.41% $3.63 aussie broadband limited

IMO, the pre and post customer service is outstanding. just...

  1. 203 Posts.
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    IMO, the pre and post customer service is outstanding. just stating the facts.

    I had tried TPG, optus, Telstra and iinet as my ISP. They are all terrible service provider.

    TPG - stable, competitive price, but nothing wow people
    Optus - expensive price, lots of limitation
    Telstra - most expensive out of all those. Terrible customer service. terrible speed due to speed cap (especially at peak time)
    iinet - similar to TPG, and the waiting time for customer service hotline varies from 10-60 mins

    I am now ABB customer for almost 5 months, my experience so far is beyond my expectation. Very rare to have a company that can wow me

    Service activate within a day, they do offer speed tier which other company didnt offer. But it always wow me with even more that I purchased. This is the speed I got now.
    Exceptional service I would say, and their call center is based in Australia most importantly, not in Philippine or India with strong accent.

    I will definitely keep an eye on this IPO.

    https://hotcopper.com.au/data/attachments/2498/2498820-ebe8536ccf0187d95685531c8940ad15.jpg


    Last edited by ycchu14: 23/09/20
 
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