IMO, the pre and post customer service is outstanding. just stating the facts.
I had tried TPG, optus, Telstra and iinet as my ISP. They are all terrible service provider.
TPG - stable, competitive price, but nothing wow people
Optus - expensive price, lots of limitation
Telstra - most expensive out of all those. Terrible customer service. terrible speed due to speed cap (especially at peak time)
iinet - similar to TPG, and the waiting time for customer service hotline varies from 10-60 mins
I am now ABB customer for almost 5 months, my experience so far is beyond my expectation. Very rare to have a company that can wow me
Service activate within a day, they do offer speed tier which other company didnt offer. But it always wow me with even more that I purchased. This is the speed I got now.
Exceptional service I would say, and their call center is based in Australia most importantly, not in Philippine or India with strong accent.
I will definitely keep an eye on this IPO.
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