Iress were closing all my tickets as resolved without resolving...

  1. 19,409 Posts.
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    Iress were closing all my tickets as resolved without resolving them and my broker instructed me to stop calling them and lodging faults.

    If Iress managment are unaware that there are still huge ongoing problems then they have their heads in the sand.
    The support team would only be closing tickets that have not been fixed if they were told to do so by management.
 
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