It’s easy to pick the highest point or quarter where traders...

It’s easy to pick the highest point or quarter where traders were stuck at home but it would be more sound to choose the period just before covid struck as a better example that doesn’t introduce bias in data. By picking that high point is a standard problem of most people that want to exaggerate their point of view. I still agree that there is less trading per active customer but not as bad as madam is portraying.

some of this maybe due to leakage that pooypoo promotes (holding a Swf account and trading elsewhere). Some of it maybe due to the settling of the hype around shares after the covid spike.

Nonetheless, Swf needs to add extra features to extract a little extra revenue per customer whilst offering broader services to customers.