I only ( normally) lose my lolly when talking to bank people, I start my conversation with ‘ the spiel ‘, if I use foul language I don’t mean you, personally, I mean the bank!
People with government authority get the yes sir no sir, I just want to understand and I want your job to be as easy as possible!!
Ya gotta know how to play the cards to give yourself the best advantage with the least amount of grief, is my philosophy
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