It changes anyone that has worked in the property management field, KP. As you and I know, it's like managing a hotel with thousands of guests spread over an entire city from the working-class suburbs to the high end of town. One way or another a managed residence often connects the property manager to marital beak-ups, murders, suicides, brawls over car parks, poverty, wanton property damage and a host of other human foibles and faults. In short, a property manager operating a sizable property portfolio is exposed to the hard side of life on a daily basis.
