Im taking my old forgotten dreadfuls from etrade who stopped me...

Im taking my old forgotten dreadfuls from etrade who stopped me trading some years ago as i would not accept there threat to close my account if i didnt take a St George bank account. I have bene waiting 9 days for the transfer now. i called etrade today and they said they will attend to it by monday. so 5 days may be a guide only? Its possibly 5 days from when they action it and they usually action it after you make the request and within 2 to 3 days.
I found a little issue in that my comsec only has one trustee from back in the days when that was fine. I tried to add a trading account to it to save the fees now that there is considerable action occurring. they cant do it and i have to set up a new account (even if one trustee dies, then you cant add another to the account but need to set up a new account again. ) and then new trustees sign etc and then do inspecie transfer at $54 a holding. Not that im worried about a few hundred $. But if i was transferring to another supplier then it would be free? But then i would be restricted? in that names of trustees are not exactly same? dont know and if i was worried about the fee then i would research it.