Surely the hundreds of disgruntled passengers can't blame Virgin? The cable was cut.
Sorry, Virgin, but they can blame you.
The Melbourne fiasco would have been avoided if Virgin had installed wireless backup for its cable.
Banks do this. An interim wireless backup might be slower for checking in, but at least you wouldn't have totally stranded and totally disgruntled passengers talking damagingly to the media.
Consult Telstra, Virgin.
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