Note myy shares were showing on the Westpac Portfolio page until...

Note myy shares were showing on the Westpac Portfolio page until around 22 Dec 23 then disappeared. I assumed that the removal from the portfolio was triggered by the selling broker coming clean so to speak.

The following shows the latest Westpac comms I recieved on the 02 Jan 24:
Thank you for contacting Westpac Share Trading. Unfortunately I am still unable to provide and exact timeline on the resolution of this issue. We have not yet been provided further information regarding when these now US sponsored shares will be registered successfully. Apologies for any delay or confusion, as soon as we have more information available we will provide it appropriately.

Hope this will be behind us soon.