..twas not, it was the automation of steps of the process which...

..twas not, it was the automation of steps of the process which were already in place
No - RoboDebt used AVERAGING

AVERAGING WAS NOT NORMAL PROCESS

Averaging was known to yield false reports, AND was not backed by legislation.

Have you been reading ANY of the reports? Are you capable of followng the previous welfare bashing done by the LNP...?
Seriously, there were professionals on the stand, saying "We knew this was wrong, illegal and faulty - the politicians wouldn't let us turn it off."