nason now in charge of customer relations??

Interesting promotion by the Telstra board. This is the guy who was CEO of Tabcorp (look at the share price under his reign). Here is a link to the full article that might interest people who think he is the man to fix customer service at Telstra.

http://www.virtualformguide.com/cgi-bin/tvf/displaynewsitem.pl?20080521antitab.txt

And a snippet:

"TabCorp CEO Robert Nason's insistence that TabCorp will move its profit based deal in NSW to a turnover based one so as to support Racing NSW's stance is looking more stupid by the minute.

Much of the loss of momentum in Victoria over the past few years has in my opinion been caused by the reign of Robert Nason at Racing Victoria. It was characterised by empire building and a single minded campaign to crush Betfair and the corporates.

The demolition of Nason's Taj Mahal and working out ways to work co-operatively with TabCorp's competitors has taken years to complete but has now turned full circle.

Nason's discredited strategy has now moved north of the border, still with him in the centre of the web."