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Addressing an industry conference yesterday, National Australia Bank Limited's (ASX:NAB) head of personal banking Lisa Gray cautioned the banking sector, saying the number of jobs could decline in the next two decades due to technological advancements.
Ms Gray’s comments were made as the consumer credit ratings agency Veda Advantage showed the three months to the end of July for credit demand was flat.
NAB says due to continued uncertainty consumer and household lending growth are at the lowest levels in 40 years.
Separately, NAB was the only major lender to boost its satisfaction rating among customers in June according to the latest research from Roy Morgan.
National Australia Bank reported a first-half net profit of $2.05 billion.
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